Phishing and email misuse, fake website attack.
Customer had been conned by hackers to divert money paid by customers to the hackers account as the unauthorized access to emails was taken and fake domain created similar webname.com to con the international customer to pay to fake hacker banks.
Investigation revealed weak email security, creation of fake domain just few days before transfer which lead to customer loosing USD 40,000 to hackers in a single transaction.
Security controls tightened on emails, internet administration, implemented monitoring trails and alerts.
Identified the hacker trails through website domains and case transferred to local police and for legal actions.